Customer Feedback


Reviews
Testimonials
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A fountain servicing and alteration job done to perfection - very professional in all respects and done at a very fair price.
Gordon Edington
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Oh my goodness what great workmanship done by lovely Alan today. He installed a fountain in my pond. Alan is very meticulous when working, he does not rush the job, he checks with you to make sure you are 100% happy. throughout the time he is here. Alan will tidy up before he leaves and makes sure everything is in working order. Alan is always at the end of a phone should you need him. Words are never enough to say a" BIG THANK YOU" Alan for a job well done.!!!
Anita Edwards
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Allan is very honest and professional. I had zero experience with fish ponds, and realised my fish pond was dirty. He came over, had a look, shared his knowledge how I should take care of gold fish and helped us to clean the filter and replaced the Uv light. I will definitely go with him next time when I have a problem
Jonathan
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Allan was just brilliant. A very professional and high quality who knows his stuff. Really pleased with service and anytime I have any issue with my water feature , I will definitely get back to him. Thank you Goldfish …
Debonil Chowdhury
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A fairly basic job, but Allen worked in pouring rain and strong wind (June) to clean the pond and get the water feature working.
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Great job very happy, you he can come again anytime
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Allan is a great guy and really help my set up my 1st fish tank and offered me a great service.
Sharpes Estates
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Allan was very prompt in providing me with a very competitive quote. He gave me a number of options and advice for my pond and even purchased all of the equipment that I required on my behalf He turned up today to clean my pond and fit a new pump, filter and skimmer. He was very professional and worked tirelessly despite it being a very hot day. My pond is now looking wonderful and we look forward to keeping fish again Allan’s communication and time-keeping was excellent and I would highly recommend him. I will most certainly be using his cleaning and maintenance services again in the future
Sharon Marman
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Alan serviced our pond and did a great job thorough and professional. He repaired a long standing on going leak. Well & thank you Alan.
Talvinder Panesar
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Alan arrived promptly, and it was obvious from the start he knew what he was doing. I am extremely happy with the service I received, and would thoroughly recommend him.
Sally Foley
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Allan was very quick to respond and came out to see us immediately he then came back the next day and complete the job. He was e collect and we shall be using his services again to maintain our pond. I would recommend Goldfish for you to anyone.
Gill Thorpe
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Allan arrived on time. Brought all the necessary equipment and managed to completely clean both the pond and the machinery in under two hours. He was polite and just got on with the job in hand. I will certainly recommend him to anyone.
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Allen arrived on time, and immediately got on cleaning out the pond,despite the rain! He explained the work being carried out. Very happy with his commitment.
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Allen arrived on time, and immediately got on cleaning out the pond,despite the rain! He explained the work being carried out.
Really good, helpful and prompt. Solved the problem.
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Allan has visited twice over now and I am very delighted and impressed with how he has improved my garden pond. My gold fishes look lovely swimming in the clean clear water. Thank you
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I bought gold fishes today from Gold fish for you. Allan advised me how to properly care for them, I am satisfied. Highly recommend
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Needed someone to fix the water feature in the garden which needed cleaning and restarting. Rang bark in the morning and the feature was clean and working after an hour or so that afternoon. What more do you need????
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Allan assessed my existing pond and physically checked the hidden parts. Gave me a couple of options as to returning it to a usable condition. Electronically sent me the cost of parts and hourly rate, agreed a date to do the work. Turned up at the agreed time and worked to achieve a very good end product. Well pleased with his efforts and would recommend Allan.
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Allan was absolutely fantastic. Very reasonably priced, nothing too much trouble. Extremely helpful advice, first class and professional approach, really knows about ponds and fish. The pond repair was amazing, very happy client and more importantly very happy fish. Extremely efficient and tidy, worked very hard on site. Will definitely return to Allan for ongoing maintenance. Recommended without any hesitation.
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We are extremely satisfied with the Goldfish exceptional service in cleaning and servicing our pond. They did an outstanding job, leaving our pond in very good condition. The installation of the pump and UV filter was efficient, and their professionalism and expertise were top-notch. Highly recommended!
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Allan, is really helpful and gives a quick service turnaround. Very knowledgeable, comes highly recommended!
Jackie Bamfo
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Allan diagnosed the problem with the water feature and had it up and running in little over half an hour. (Wish the rest of life was that easy.)
Mark Bunyan
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He came, he saw, he fixed it in half an hour. What more do you want? (Garden water feature.
Mark Bunyan
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Very prompt response, highly knowledgeable / practical and excellent service
Stephen Hounsell
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Brilliant colours and healthy fish. Thanks for the care advice. I will be back when I have a bigger pond.
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Quick response to my request and the service I required. Allan from Goldfish contacted me and within a couple of days visited us. We explained the work required and was given a cost which we were very happy with. He came over within a couple of days and carried out the job. Fantastic service by Allan. Very polite, helpful, trustworthy and reliable. More importantly he did a fantastic job. Very, very pleased. Would definitely recommend his services.
KAREN D'CRUZ
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Quick response to my request and the service I required. Allan from Goldfish contacted me and within a couple of days visited us. We explained the work required and was given a cost which we were very happy with. He came over within a couple of days and carried out the job. Fantastic service by Allan. Very polite, helpful, trustworthy and reliable. More importantly he did a fantastic job. Very, very pleased. Would definitely recommend his services.
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The firm provided an efficient and prompt service.
Adrienne Jack
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Very impressed with an immediate response and excellent service and advice about my broken water feature (that nobody else had been able to resolve). Allan was courteous and knowledgable and he identified the problem immediately and has ordered the necessary parts to rectify the issue. Overall, I’m very pleased indeed.
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Allan was really helpful. He resolved the issue and advised on what I need to do going forward. I would highly recommend him.
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Very knowledgeable, thoughtful and polite. A kind professional gentleman to work with .
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Allan came the same day as I posted this request, He replaced my broken pump with a spare which he brought with him. He will return with a new pump. He is a delight. I will always contact Allan when I have any pond work.
Ann Lovett
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Allan was quick to respond to our request, identified the issue and provided the solution on his first visit. He then ordered the required parts and equipment, and returned to install them the following Saturday. Overall we’re very happy with the work and the time it took to complete the job.
Julie Pangels
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Fixed my blade water feature despite some complications we hadn’t anticipated. Friendly and very reasonably priced. Great job
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Extremely prompt, efficient and friendly service.
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V helpful.and gave us plenty of advice
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